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Frequently asked questions

Do I need an appointment?

  • No, appointments are not necessary for all of our services in some cases we take walk-in patients.
  • To make an appointment please call us at 980-412-2559
  • We take appointments 24/7 on call or through the website. Calls are automated to avoid any hassle!
  • We do not take walk-in appointments.
  • We take all appointments online or through calls, If you see a slot on the appointment page, it means the slot is available, you can use that slot to book your appointment.
  • If we have openings available that day, we take same-day appointments, and if the mom is hydrated.
  • Please remember days do fill up quickly, so please try and plan ahead.

Is Gender Determination or 3D/4D ultrasound Covered by Insurance?

  • No, at this point, insurance does not cover the costs of Gender Determination or  3D/4D elective ultrasounds. Since this is an elective procedure for keepsake purposes only and is not intended to be a replacement for your doctor-ordered ultrasound.
  • We accept all major Credit Cards and Debit Cards.

What is ultrasound imaging?

  • Ultrasound uses high  frequency sound waves, which reflect off of tissue and returns to the machine. Depending on the density of the surfaces the sound waves  encounter, the waves come back at different frequencies. The machine then processes this data and generates it into realistic surface images.
  • Please Note: ultrasound does not use radiation to see your baby.

Can I bring family & friends?

  • Yes, family and friends are very welcome!!!
  •  We are allowing Parents plus 5 guests for a total of 7 people in our office.
  • Kids & babies are very welcome.

What is an elective ultrasound?

  • An  elective prenatal ultrasound is, an ultrasound that your are choosing  to do, not a Dr. ordered ultrasound.
  • Diagnostic Ultrasounds are very  important and should be done, as ordered by your doctor.
  • Many parents today are choosing to do elective ultrasounds to find out gender or see  their baby in 3D/4D. We offer elective 2D/3D/4D ultrasounds to help provide a positive bonding experience for parents and family members with their unborn baby.
  •  Research shows that realistic surface images  provide a connection between the parents, family and the baby. When you  leave your ultrasound depending on your package, you most likely will be leaving with a keepsake video of your ultrasound, and some pictures of your beautiful baby.
  • The ultrasound used in this exam is not performed  to assess the baby for abnormalities. A routine diagnostic examination  should have already been performed to assess the gestational age of the fetus, and for screening of genetic disorders and fetal anomalies.

Does this take the place of an ultrasound at my Dr's office?

  • ABSOLUTELY NOT!!! Your  elective prenatal ultrasound is purely for the joy and bonding  experience between parents and family of the unborn baby. At no time should any elective ultrasound be used as a substitute for a complete diagnostic ultrasound. A diagnostic ultrasound ordered by your provider to confirm due date, screen for fetal anomalies, and to look for any other pregnancy related issues should have been ordered already.

2D, 3D & 4D Ultrasounds

What is the difference between 2D, 3D & 4D Ultrasounds?

  • 2D is  the traditional black & white ultrasound you have probably seen  before. The pictures just show flat, two-dimensional outlines of the  baby. You may have received a 2D ultrasound when had your diagnostic ultrasound, or gender determination.
  • 3D  shows a three-dimensional image of your baby. The transducer sends out sound waves from numerous directions, and as a result makes a life-like  realistic image of your baby, which shows your little one’s attributes.  You can see things like the roundness of your baby’s face, the shape of  the nose ,and the shape and thickness of baby’s lips. The color is  actually not the color of the baby, it is computer enhanced to make the  pictures more appealing and realistic looking.
  • 4D  ultrasound is the exact same technology as 3D with the difference that  you can see your baby in motion,(a live view). If we are lucky, we may  get to see your baby do things like, smile, or bring the foot up the  face, or just wave at us.

Is ultrasound safe? Are there any risks to me or baby?

  • Extensive studies over 30 years have found that ultrasound performed by a trained sonographer,  has not been shown to cause any harm to mother or baby. Routine scanning  of all pregnancies is now normal throughout the United States and  around the world. 3D/4D scanning, uses exactly the same type and  intensity of ultrasound waves as used with conventional 2D scanning. Our guidelines dictate the system to be used in the Obstetric Application Mode. This mode is capped by the manufacturer (GE) below the FDA limits for exposure.
  • We highly recommend that parents discuss with their doctor any safety concerns they may have about elective 2D/3D/4D ultrasound.

Will I always get beautiful pictures of my baby?

  • Usually,  but not always. Sometimes if the baby is persistently looking face down, i.e. towards your spine, it may be difficult to see the baby’s face. If this happens we will do a 1 time free rescan for you, in hopes that baby will be in a better position to get images.
  • We make no promises that the images will be similar to those you might have seen elsewhere, or even from our office, or that we can always meet everyone’s expectations. Every baby scans differently, depending on its gestational age, position, amount of amniotic fluid, placenta location, and mother’s body type. Also, other body parts such as arms, hands, and feet may interfere with the views of the face.
  • Unfortunately, we do not always get full face pictures, a lot of the time we may only get side views, 1/2 of the face or 3/4th of the face in view, depending on baby’s position. Some families do see 100% of their baby’s face while others see more profile.  Your baby will determine how much of his or her face we get to see.  We promise to make every effort to obtain the best possible images.

How can I help get the best possible pictures of my baby?

  • Hydration, Hydration, Hydration!!!!! Drink lots of water 4 – 5 days before your appointment. This helps  increase amniotic fluid surrounding the baby. The more hydrated you are  the clearer your amniotic fluid is and the clearer pictures you will  get.
  • Book your appointment at a time when you know baby is active.
  • If you are not diabetic and want baby moving, you can have a little juice box on your way to your ultrasound, so that baby is awake and moving when you get to your appointment.

Are you able to tell the sex of the baby?

  • Yes, in most cases we  can provide an indication of the gender of the baby. We can’t however  guarantee that the baby will cooperate during your session. Certain  factors such as body tissue content, developmental stage and fetal  position all affect the ability to determine gender. If we are unable to  determine gender because of one of the above listed factors, then we  will bring you back for a (1) time free rescan.
  •  Please remember  that gender determination is only up to 99% accurate, and that gender  determination is only 100% when baby is born. Our sonographer is trained  and will do her best to accurately determine the gender of your baby.  Please also note that we start looking for gender at 15 weeks, but the  longer you wait the better your odds of getting a correct gender.

What ultrasound machine do we use?

  • We use GE Voluson E6, E8 and E10

FAQs regarding Fees & Pricing

I'm a plus sized woman, will I be able to get images?

Yes, most of the time, we work with moms of all sizes. However, maternal tissue is an obstacle for 2D/3D images, since the sound waves must travel through the extra tissue. Please note, the 2D/3D images may be grainier than typical. We will make every effort to get you the best images of your baby. Please be sure to Hydrate, before coming into your ultrasound session, because being hydrated really helps for getting better quality images. If you are not sure how much water to drink a day, please talk to your doctor and find out what their recommended daily allowance for water is. Then drink that amount of water for 4 – 5 days prior to your ultrasound.

I am having twins, is there any additional fee?

No, we do not charge extra even of you are having twins.

What if I need to cancel my appointment?

  • Should you need to cancel or reschedule your appointment for any reason, we ask that you please call as soon as possible, to let us know you can not make your appointment. We will be deducting $20 as a cancellation fee.
  • For your appointment please arrive 10 minutes early to do paperwork.
  • If you are more than 10 minutes late, we may have to reschedule or cancel your appointment in order to stay on schedule for everyone else and ensure minimal wait times for our other clients.
  • In case of a no-show at your scheduled appointment, you will be required to pay a full nonrefundable pre-payment should you elect to reschedule again.
  •  If you are over 10 minutes late or do not show up to your re-scan appointment, under Free-Come-Back Policy, your free rescan will be forfeited.

Enchanting Baby

Where technology and love intertwine. Experience the wonder of 3D/4D ultrasounds, gender determination.


1921 S Alma School Road,
Mesa Arizona 85210,
Suite #303, 3rd floor,
United States


T: 980-412-2559